Popular Articles

  1. Turn off comments in your knowledge base

    Don't want to use comments at all? Follow these instructions to disable them across your entire knowledge base.
  2. 🧭 New navigation coming: sign up for early access to give us feedback

    These release notes discuss early access to our new navigation.
  3. New editor keyboard shortcuts for text formatting

    We've expanded keyboard shortcuts to include shortcuts for paragraph, preformatted text, div, and blockquote.
  4. PDFs now have hyperlinks 🔗

    PDFs now include clickable hyperlinks by default! (And we fixed a bug where Standard PDF cover pages weren't generating.)
  5. Broken Links Report: Now with less noise

    The Broken Links Report now ignores mailto: and javascript: links.
  6. Bug fix round-up 17 November

    These fixes address bugs on shared content categories, the Articles interface in IE11, Snippet Editor, and bulk activating versions.
  7. Customize Text: Glossary title

    Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!
  8. Retrigger the same article for new acknowledgement

    Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!
  9. Add and access favorite articles

    Select and deselect the star icon next to the article title to add and remove favorite articles.
  10. Author dropdown now limited to authors assigned to the KB

    Author lists now only include authors who are currently assigned to the knowledge base.