Popular Articles

  1. Restrict content to logged in readers

    You can restrict some content so that it is only visible to specific readers. To do so, create a reader group or groups and then restrict the category or individual articles to that group. Restrictions can be set: At the category level: restr...
  2. URL redirect article

    Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.
  3. Retrigger the same article for new acknowledgement

    Have you updated a required reading article and want to require a new round of acknowledgements? Add a new start date!
  4. Article editor now has a floating footer save button

    We've added a floating footer to the article editor so you can always get to the Save, Preview, and Back buttons easily.
  5. Int'l Sudoku Day 🔢 bug fixes + Related Articles update

    This enhancement adds drag and drop reordering for Related Articles.Fixes address bugs with shared content articles, the Popular Articles report, Manage filters, and comment notification emails.
  6. Fix for deleting tags or reader groups

    Deleting tags from articles and deleting reader groups from authors was causing some issues when multiple tags/groups were assigned.
  7. More Let's Encrypt ssl cert tweaks

    We now have more detailed error messaging and documentation for using Let's Encrypt SSL certs, and the cert checker also verifies CAA rules that may prevent LE from working.
  8. New custom role permission: edit articles in bulk

    We've made the Manage option to Bulk Edit articles a separate permission available to custom author roles.
  9. Remove "Made with KnowledgeOwl" statement from footer

    Follow these steps to remove the "Made with KnowledgeOwl" statement included in your knowledge base footer.
  10. Chocolate Cake Day bug fixes

    These fixes address bugs with duplicate subscription notifications, synced custom content categories with versions, and Manage Articles select all Bulk Edits.