Popular Articles

911. Managing multiple authors making changes

     Last Updated: 05/24/2025 in CAPRA CAPRA KnowledgeOwl orientation
     See how the editor will warn you when another author is viewing or editing the same standard as you.

912. New editor keyboard shortcuts for text formatting

     Last Updated: 05/29/2024 in Release notes
     We've expanded keyboard shortcuts to include shortcuts for paragraph, preformatted text, div, and blockquote.

913. Decide which features to use

     Last Updated: 05/29/2024 in Getting Started Guide Get started with a new knowledge base
     Dig into the full KnowledgeOwl feature set.

914. Webhook updates: article.archive and deactivated webhooks

     Last Updated: 05/29/2024 in Release notes
     We've added an article archive webhook and have added an automatic webhook deactivation process.

915. New syntax highlighting

     Last Updated: 05/29/2024 in Release notes
     Learn how to use a third-party syntax highlighter, and get Kate's thoughts on implementing Prism in this knowledge base.

916. Customize Text: Glossary title

     Last Updated: 05/29/2024 in Release notes
     Use Customize Text to change the title of the Glossary page, which means you can now totally rebrand Glossary to some other term of your choice!

917. Editor + session timeout bug fixes

     Last Updated: 05/29/2024 in Release notes
     These fixes address bugs with session timeouts during the article editing process and articles containing scripts only.

918. KnowledgeOwl status page

     Last Updated: 05/29/2024 in Account and billing Company and product information
     Real-time and historical data on KnowledgeOwl outages and other incidents.

919. Bug fix round-up 17 November

     Last Updated: 05/29/2024 in Release notes
     These fixes address bugs on shared content categories, the Articles interface in IE11, Snippet Editor, and bulk activating versions.

920. 2021: New year, new bug fixes

     Last Updated: 05/29/2024 in Release notes
     These fixes address bugs on breadcrumbs in the editor and KB, custom content categories + versions, new reader group reordering, and other delights.

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