Popular Articles

  1. Change the Required Reading text

    Last Updated: 05/29/2024 in Features Required Reading Enable and configure Required Reading
    Use the Customize Text tool to change any of the Required Reading text strings to fit the language your organization uses!

  2. PDFs now have hyperlinks 🔗

    Last Updated: 05/29/2024 in Release notes
    PDFs now include clickable hyperlinks by default! (And we fixed a bug where Standard PDF cover pages weren't generating.)

  3. Nat'l 🥃 Anisette Day bug fixes

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs with Widget 2.0, accessibility attributes for buttons, tag and file label deletions, article blurbs, and one of our contact us links.

  4. URL redirect article

    Last Updated: 05/29/2024 in Write your docs Articles Create a new article
    Learn how to have an article in your knowledge base redirect to a URL outside of your knowledge base or to a file stored within your knowledge base.

  5. Broken Links Report: Now with less noise

    Last Updated: 05/29/2024 in Release notes
    The Broken Links Report now ignores mailto: and javascript: links.

  6. 📄New feature drop: Inactive version PDF exports!

    Last Updated: 05/29/2024 in Release notes
    You can now export a PDF of an inactive version, and moving forward, these PDFs will include loads more metadata about who created the version and when!

  7. 🐦Nat'l Bird Day bugfixes

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs with the new righthand column in the editor, plus a floating footer issue in some articles.

  8. New feature: Support for basic authentication for third-party tools

    Last Updated: 05/29/2024 in Release notes
    We've added support for basic authentication so you can integrate with third-party crawling/scraping tools even if your knowledge base is private.

  9. Hidden tags update

    Last Updated: 05/29/2024 in Release notes
    When an article only has hidden tags, we've removed the empty "Tags: " field from Search Results and blog style category pages.

  10. Recent outages at KnowledgeOwl

    Last Updated: 05/29/2024 in Release notes
    We've had some questions about our recent outages. Here, we address those in a bit more detail.
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