Popular Articles

  1. 🐾 Nat'l Pet Day 2025 bugfixes

    These notes outline a new export comments option, our new billing page, as well as fixes addressing issues with old links + the widget, tabbed layouts + special characters, an incorrect merge code.
  2. Widget 2.0 bug fixes/performance improvements

    We improved load times for articles and categories with large files and images, and fixed bugs with the openArticle and openCategory methods.
  3. Nat'l Meatball Day 🍝 bug fixes

    These fixes address bugs with subscription notification emails, bulk reader imports, and reactivating trials.
  4. ❗We've moved SMTP configurations to Your Account!

    We've migrated all existing SMTP configurations into a new SMTP menu in Your Account to make creating, maintaining, using, and auditing SMTP services easier.
  5. 🐭 Nat'l Moldy Cheese Day bugfixes

    These fixes address an issue with custom content categories. These notes also cover improvements made to favorites, trial account privacy, and reader login pages.
  6. Version UI update: Show 5 by default

    By default, you'll now see the five most recent versions, with an option to expand to see more.
  7. Int'l Youth Day 🧒 bug fixes

    These fixes address bugs with toggling category types, category landing pages, several CSV exports, and add an Author ID column to the Authors CSV export.
  8. Introducing: ⚠️Warnings for email delivery issues!

    We now alert you when your contact form, reader, or author emails have errors that may prevent delivery and offer steps to help remediate them. You can also add a contact form back-up email.
  9. 🦫 Nat'l Wildlife Day bugfixes

    These fixes address issues with duplicate names in the File Library, article statuses in Snippet and File References, and losing your place in the Settings > Style page.
  10. Basic settings

    Use KB settings > Basic to set your knowledge base's name, date/time, and default language.