New articles

  1. 🐈 Nat'l Cat Day improvements and bugfixes New

    Published on: 10/28/2026 in Release notes
    These notes cover smarter AI chatbot answers from glossary terms and large tables, more concise AI style guide reviews, and bugfixes for Readers reports and copying in the new editor.

  2. Why aren't some readers' visits showing up in Owl Analytics? New

    Created on: 10/28/2026 in Knowledge Capture
    Readers' visits can go missing from Owl Analytics when a browser extension blocks tracking. Learn how to find the extension and turn it off.

  3. Okta SCIM provisioning for authors New

    Published on: 06/24/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn how to set up Okta SCIM provisioning to automatically create, update, and remove knowledge base authors from Okta.

  4. SCIM provisioning for authors (generic instructions) New

    Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn the general process for how to set up SCIM provisioning for authors with your Identity Provider (IdP). Follow these instructions if we don't have instructions for your specific IdP.

  5. SCIM overview New

    Published on: 10/13/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn more about System for Cross-domain Identity Management (SCIM) provisioning for authors and which options are available in KnowledgeOwl.

  6. Microsoft Entra ID SCIM provisioning for authors New

    Created on: 10/24/2026 in Security and permissions Author management SCIM provisioning for authors
    Learn how to set up Microsoft Entra ID SCIM provisioning to automatically create, update, and remove knowledge base authors from Entra.

  7. Integrate contact form with Freshservice New

    Created on: 10/24/2026 in Features Contact Form Set up your contact form
    Learn how to set up your contact form to create tickets in Freshservice.

  8. New resource: API guide for AI coding assistants New

    Created on: 10/19/2026 in Release notes
    We've published a guide to using the KnowledgeOwl API with AI coding assistants like Claude, ChatGPT, and Copilot, covering where to start, what every request needs, and safe updates.

  9. 📖 Nat'l Dictionary Day bugfixes and improvements New

    Published on: 10/15/2026 in Release notes
    We've released improvements including a cleaner top navigation bar, a Help Scout Docs importer, and a current-year merge code, plus bugfixes for Owl Analytics and the webhooks API.

  10. Import from Help Scout New

    Published on: 10/14/2026 in Write your docs Import content
    Learn how to import your Help Scout Docs into your KnowledgeOwl knowledge base.
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