New Articles

  1. Publishing status

    Learn what each of the publishing statuses means and does.
  2. Autosave

    When you edit a category or article, autosave creates a backup every 30 seconds. If you leave without saving your changes, autosave will let you know the next time you come back to the category or article. You'll see a Recover autosave link just ...
  3. Display Settings

    Learn how to hide your article from various places in your knowledge base using the Display Settings.
  4. Homepage overview

    Learn what your homepage is and how to make edits to different parts of it.
  5. Contact form overview

    Use your knowledge base's built-in Contact Form to allow your readers to email you or create tickets in your helpdesk ticketing system.
  6. Access the theme builder

    Access the theme builder in Settings > Style to change your knowledge base colors, logo, layout, and more.
  7. Choose your layout

    Learn what layout options are available and how they impact your theme.
  8. Choose your theme

    Learn about KnowledgeOwl's four built-in themes.
  9. Custom fonts

    Learn how to use your own custom font, either from URL or uploaded to your knowledge base.
  10. Choose your colors

    Learn how to customize the colors in your knowledge base.