Popular Articles

  1. Display favorites outside the table of contents

    Use the reader favorite-articles merge code to add favorites to your theme layout.
  2. New feature: Snippet references

    We've added on-save editor logic to track which snippets articles and custom content categories are referencing.
  3. Updates to PDF indexing for search results

    We improved the PDF indexing for search results and article blurbs in search results.
  4. Add glossary definitions in articles manually

    Use the Add Glossary Term book icon in the editor to manually insert glossary terms and definitions into your articles.
  5. File references now tracked!

    File references in articles, categories, snippets, and Style > Settings will be tracked moving forward. Contact our team to run a one-time reindex to track existing references!
  6. July 31, 2019

    Feature Enhancements Changing the category an article belongs to from within the article editor now allows you to search for categories that are only 2 letters long as opposed to the previous limit of 3 letters or more All newly created accounts ...
  7. Available custom role permissions

    Learn about which actions can be controlled by creating a custom author role in KnowledgeOwl.
  8. Add spam protection to Widget 2.0 Contact Tab

    Learn what your recaptcha options are for Widget 2.0. Highly recommended if you're using Widget 2.0 with the Contact Form on a publicly-available site.
  9.  Advanced Search walkthrough (Aug. 30th)

    Watch our walkthrough of Advanced Search, the new search feature you can use to search articles' underlying HTML.
  10. January 29th, 2019

    Bug fixes: In the embeddable widget, if the end-user opened an article and then navigated to a different article, the "Open in Full Site" link was not updating to the new article.  Google logins for both the application and the reader login page ...