Popular Articles

  1. Nat'l Wine 🍷 and Cheese 🧀 Day bugfixes

    These fixes address bugs with the Snippet Editor and Minimalist theme.
  2. Why are some screenshots blurry?

    Screenshot blurriness can come from a few places in your authoring workflow. Usually those issues lie outside of KnowledgeOwl. We don't do any processing or resizing on the images you upload to your content. If you're seeing image blurriness or in...
  3. New Widget 2.0 method: Reset

    We've added a reset method to Widget 2.0 so you can programmatically clear the widget's contents before feeding something new in.
  4. ⚙️Snippet feature drop: Undo changes

    We've just added a new option to snippets to Undo changes to a snippet. Like the undo options in Settings > Style, this is a rollback to one of the three previous saves on the snippet.
  5. Website settings

    Use Customize > Website to configure default behavior for your knowledge base's navigation, table of contents, related articles, navigation, glossary, and more.
  6. Article editor settings

    Use KB settings > Article editor to set default article callout duration, automatic Needs Review status, spellcheck, and automatic old link redirects for edited permalinks.
  7. Nat'l Get Over It Day bugfixes

    These fixes address issues with search indexing, Exports access, snippet references, reader exports, the table of contents, and more.
  8. Fair Pricing Policy

    Our commitment that any KnowledgeOwl pricing updates will be fair, transparent, and in everyone's best interest. Here's how we make those decisions.
  9. Happy Hall-owleen bug fixes

    These fixes address bugs with the Snippet Library search, Redirect to File button, custom roles without delete category permissions, article view counts, and our API $and statements.
  10. Behind the scenes updates

    We released upgrades to client-side code libraries we use to keep KnowledgeOwl running smoothly. None of them should impact your live knowledge base, but you may need to hard refresh in the app.