Popular Articles

  1. Versions Make Visible to Groups Fix

    Make Visible to Groups wasn't showing versions consistently at all levels of the TOC.
  2. St. Nicholas Day bug fixes

    These fixes address bugs with Search glossary snippets, Manage Articles, Published Articles with 0 Views Report, Version Edit in App, Contact Form email addresses, and locked reader accounts.
  3. Why isn't my shared content article showing in search results?

    Shared content articles are excluded from search results by default. Follow these instructions to include them in search.
  4. Reuse Flags

    The Reuse Flags section allows you to mark this article for two types of content reuse: template article and topic article.
  5. HTTP response headers

    For added security, enable HTTP Response Headers and Content Security Policies. For advanced security users only!
  6. πŸ—‘οΈNew option: Purge deleted readers

    You can now purge all deleted readers from your account without contacting a support owl--a great choice for GDPR compliance or just to keep your Readers list tidy!
  7. Nat'l Iced Tea Day πŸ§Šβ˜• bug fixes

    These fixes address bugs with reader groups, the Zendesk Contact Form integration, secure file library, Widget 2.0 snippets, and redirect articles.
  8. Convert a private knowledge base to mixed public and private

    Follow these instructions to convert your existing totally private knowledge base to have some public content.
  9. World Bicycle 🚲 Day bug fixes

    These fixes address bugs with enabling the reader login page, topic display category PDFs, and SSO SAML IdP certificates.
  10. API change: Article endpoint prevent_searching field now proper boolean

    We updated the article endpoint's prevent_searching field to store proper boolean true/false values. This change may impact API integrations or calls you're using.