Reuse Flags

The Reuse Flags section allows you to mark this article for two types of content reuse:

Template

What it does: Checking this box will make this article available as an article template when you choose the "Create from template" option when you're creating a new article.

What it impacts: Articles with this box checked populate the Choose a Template Article dropdown when the "Create from template" option is selected.

The template article is a point-in-time reuse:

  • After the new article is created from the template, their content is no longer kept in sync in any way.

Topic

What it does: Checking this box will make this article available as a topic article that can be embedded in other articles.

What it impacts: Articles with this box checked will be available in search when you select Insert Topic Article in the Article Editor.

When a topic article is embedded in other articles:

  • The content is continuously kept in sync, so edits to the topic article will also appear wherever the topic article is embedded.
  • Topic articles can include Reader Group restrictions different from the article they're embedded in. For example, they can be a way to show support or troubleshooting instructions to your support team without showing those same instructions to your customers.