Popular Articles

  1. Bug roundup: create new version, duplicate contact form submissions, deleted knowledge bases

    Updates to the create new version dropdown, Contact Form duplicate submissions, and tightening URL security for deleted KBs.
  2. Nat'l No Housework Day bug fixes 🐜

    These fixes address bugs with searching the Readers page, app login security tokens, and glossary definitions containing hyperlinks.
  3. Tips for setting up a customer-facing knowledge base

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  4. Add the Required Reading flag to your Right Column template

    If you're using a layout with the Right Column displayed, add the Required Reading flag merge code into your Right Column HTML template wherever you'd like the flag to appear.
  5. 🎤New feature drop: Required Reading

    With this feature, your readers will be presented with messages if an article is required and will need to confirm that they've read the content. You can generate a report to see who's read what.
  6. Change to New/Updated callout behavior + other bug fixes

    We've made the New/Updated callout behavior for newly published articles work better with subscriptions, and fixed bugs with Style Settings and Widget 2.0 Learned Bias.
  7. HTML zip export bug fixes

    These fixes address bugs with the user interface for HTML zip exports and HTML generated in the export itself.
  8. 14 December bug round-up

    These fixes address bugs on revision tracking, shared content category article unlinking, and custom roles with varying tag permissions.
  9. New webhooks available: New & Updated callouts added!

    We've added webhooks for the New and Updated article callouts, letting you mimic the subscription notification behavior in your webhooks!
  10. Create a new SMTP service: Basic authentication

    Follow these steps to configure SMTP with basic authentication for providers like Mailgun and Gmail.