Popular Articles

  1. Sunset of Contact Form "Use reader's email address as sender" setting

    Last Updated: 05/29/2024 in Release notes
    We've removed the "Use reader's email address as sender" option from all knowledge bases where it wasn't in use.

  2. Create a new SMTP service: Unauthenticated

    Last Updated: 03/11/2025 in Features SMTP Create an SMTP service
    If your SMTP provider doesn't require authentication, follow these instructions to set up your SMTP service.

  3. PDF content index updates

    Last Updated: 05/29/2024 in Release notes
    We now support PDF content indexing in search for Secure File Library and fixed a bug where PDFs longer than 100 pages weren't being indexed when they should be.

  4. Microsoft OAuth2 SMTP now supports Single Tenant apps

    Last Updated: 05/29/2024 in Release notes
    We've updated our Microsoft OAuth2 SMTP configuration to support single tenant AND multi-tenant apps.

  5. Bug fix for default categories with Below Subcategories article display

    Last Updated: 05/29/2024 in Release notes
    Below subcategories article display was creating article hyperlinks with an extra space at the end.

  6. Bug roundup: create new version, duplicate contact form submissions, deleted knowledge bases

    Last Updated: 05/29/2024 in Release notes
    Updates to the create new version dropdown, Contact Form duplicate submissions, and tightening URL security for deleted KBs.

  7. 14 December bug round-up

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs on revision tracking, shared content category article unlinking, and custom roles with varying tag permissions.

  8. Updates to Broken Links Report

    Last Updated: 05/29/2024 in Release notes
    Broken Links Report now has an explicit custom author role permission and gets three new columns: Link Type, Author, and Last Modified Author.

  9. 🎤New feature drop: Required Reading

    Last Updated: 05/29/2024 in Release notes
    With this feature, your readers will be presented with messages if an article is required and will need to confirm that they've read the content. You can generate a report to see who's read what.

  10. 👧🏽 Nat'l Galentines Day bugfixes

    Last Updated: 02/13/2025 in Release notes
    These fixes address bugs with version notes, New/Updated callouts, YAML files, and URL redirect categories. Plus some new options in search to give you more control over your search results!
Copyright © 2015 – Silly Moose, LLC. All rights reserved.
Powered by KnowledgeOwl knowledge base software.