Popular Articles

  1. Open and edit versions

    Learn how to navigate around the Versions list.
  2. Updates to Broken Links Report

    Broken Links Report now has an explicit custom author role permission and gets three new columns: Link Type, Author, and Last Modified Author.
  3. Create a new SMTP service: Unauthenticated

    If your SMTP provider doesn't require authentication, follow these instructions to set up your SMTP service.
  4. Contact form overview

    Learn how the KnowledgeOwl contact form works.
  5. In-app searches now support parentheses

    All in-app search boxes now support parentheses in the search text.
  6. Hidden tags update

    When an article only has hidden tags, we've removed the empty "Tags: " field from Search Results and blog style category pages.
  7. Internal note

    Sometimes, you need a place to leave notes for other authors (or yourself) that isn't the Version Notes  field. This might include notes on who the subject matter expert is, or that if you update this article, you should also update another artic...
  8. Readers vs. Authors

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  9. World 😁 Smile 😁 Day bug fixes

    These fixes address bugs with the Broken Links Report, SSO attribute mappings, shared content category creation and URL redirect articles opened from the table of contents.
  10. General search settings

    Set your primary search language, choose which search controls your readers can access, and set up your search results page.