Popular Articles

  1. Why isn't my category showing up in search?

    Categories may not show up in search results due to their category type, category Display Settings, or knowledge base Search and synonyms settings.
  2. Maintain GDPR compliance with your own data

    Learn how to manage information stored in KnowledgeOwl that may contain PII or other classes of information impacted by GDPR.
  3. Small bug fixes for refine search and author export

    We fixed a bug with the refine by top-level/second-level category setting in search and made sure deleted authors aren't showing up in the CSV author export.
  4. Int'l 😺 Cat 😺 Day bug fixes & enhancements

    These fixes address bugs with Widget 2.0 navigation, Settings > PDF, Wistia video embeds, Manage Articles CSV Export, and private domains. Plus cat photos.
  5. Nat'l Skipping Day bugfixes

    These fixes address bugs with widget reporting, widget settings, and mobile display of subcategory icon panels.
  6. Required reading reporting

    All required reading acknowledgements are stored in the Required Reading report, which can be downloaded in CSV format.
  7. Unsaved change protections in the Article Editor

    We're now leveraging a browser pop-up to warn you of all unsaved changes in the Article Editor.
  8. Remove requirement or start date

    No longer need an article to be considered required, or mess up on a Start Date? You can remove the Start Date or the required option and still retain all historical data.
  9. 🥒 Nat'l Pickle Day bugfixes

    These fixes address issues with lists in the Editor, merge codes appearing in PDFs, and a missing customize text string. We're also looking for volunteers to try out our UI changes.
  10. Nat'l Oyster Day updates 🦪 for Article Lists and Reader Details

    We've renamed Article Widgets to Article Lists, added a configurable limit for the Recent Articles List, and added last activity, last login, and create dates to the reader profile page.