Popular Articles

  1. Set your own wrapper for Widget 2.0

    You can now specify your own div wrapper for Widget 2.0 to open within, giving you greater control over placement and height.
  2. 🌶 National Chili Day bug fixes 🌶

    These fixes address bugs with New Articles caching; character encoding in contact form reporting, webhook query strings, and Account details; author team bulk deletes; and copying a KB.
  3. Widget 2.0 now supports explicit https:// and relative // URL protocols

    Widget 2.0 now supports explicit https:// and relative // URL protocols, in case you need to specify one or the other.
  4. 😱 We had a problem with our contact form: we are sorry if we missed you!

    We had a problem with our in-app contact form from March 19 - April 14.
  5. National Rescue Dog 🐶 Day bug fixes

    These fixes address bugs with shared content articles and widget search, Tag Library tag creation, and shared content article breadcrumb behavior.
  6. 📨 New SMTP option: Microsoft OAuth2

    We've added support for Microsoft OAuth2 SMTP.
  7. Version notes

  8. Automatic Related Articles just got smarter

    Related Articles automatic suggestions just got smarter; you can now choose to only automatically suggest content within the same top-level category.
  9. Turn off comments in your knowledge base

    Don't want to use comments at all? Follow these instructions to disable them across your entire knowledge base.
  10. 🥂 New Year's Eve bugfixes

    These fixes address issues with article status change webhooks, category types, downloading version PDFs, related articles, importing Polish characters, and scheduling articles to publish.