For ClassLink Tenant Administrators: how to review, approve, or decline a knowledge base's request to let people in your district log in with ClassLink.
Step-by-step instructions to connect your own identity provider app to KnowledgeOwl with OpenID Connect, including notes for Okta, Entra, Google and more.
Learn what OpenID Connect SSO is, how it compares to SAML, which identity providers are supported, and how readers log in to your knowledge base with it.
Find your way around the Access & SSO page: who can read, images and files, login settings, login methods, and where old security and SSO settings moved.
New Freshservice and Freshdesk integrations turn KnowledgeOwl contact form submissions into tickets, plus fixes for Word imports and subscription emails.
If you're using AI coding assistants to interact with your knowledge base, use this guide for tips, tricks, and common gotchas to keep your process running smoothly.
These notes cover smarter AI chatbot answers from glossary terms and large tables, more concise AI style guide reviews, and bugfixes for Readers reports and copying in the new editor.