Merge codes act as placeholders for content. KnowledgeOwl replaces the merge code with the appropriate content when it builds the page. They are mainly used when creating custom layouts, look and feel. They can also allow you to create dynamic conte...
Today's release has feature enhancements to set the lang attribute for your KB + author in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.
Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.
These fixes address bugs with New Articles caching; character encoding in contact form reporting, webhook query strings, and Account details; author team bulk deletes; and copying a KB.