New Articles

  1. What are merge codes?

    Merge codes act as placeholders for content and features. They dynamically populate when someone loads the page.
  2. National Get Over It Day Bugfixes 🐛

    These fixes address bugs with child shared content articles in topic display categories and smooth some rough edges on the new Archived status.
  3. Glossary page now handles numbers

    Glossaries containing terms that begin with 0-9 now have top-of-page navigation and appear in the appropriate section.
  4. National I Want You to be Happy Day bug fixes + feature enhancements

    Today's release has feature enhancements to set the lang attribute for your KB + author in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.
  5. Conditional content based on tags

    Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.
  6. Archive articles in bulk in Manage

    Need to archive multiple articles at once? Follow these instructions to do it in a single bulk edit in Manage.
  7. 🌶 National Chili Day bug fixes 🌶

    These fixes address bugs with New Articles caching; character encoding in contact form reporting, webhook query strings, and Account details; author team bulk deletes; and copying a KB.
  8. New feature: Archived Publishing Status 📁

    We've added an Archived publishing status to help you better classify unpublished content.
  9. Style the glossary snippet search results

    If you've enabled the option to display glossary snippets in your search results, see how you can style those search results.
  10. Add glossary terms to your search results

    Follow these instructions to display a glossary term and its definition in your search results.