Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

New feature: Author list export

08/11/2020Kate Mueller
You can now export a list of all your authors in CSV format.

Hidden tags update

08/11/2020Kate Mueller
When an article only has hidden tags, we've removed the empty "Tags: " field from Search Results and blog style category pages.

Modern Widget bug fix for openArticle with anchors

08/11/2020Kate Mueller
We've fixed a bug in Modern Widget when using the openArticle function with hyperlinks with anchor text in them.

Updates to app login + password reset processes

08/10/2020Kate Mueller
We've updated the app login screens and the password reset process.

New in Manage Articles: ratings and quality views

08/06/2020Kate Mueller
We've added quality views and article ratings info to the Manage Article Export to CSV column options.

Widget 2.0 openArticle() & openCategory() bug fix

08/06/2020Kate Mueller
Widget 2.0 openArticle() & openCategory() sometimes displayed incorrect breadcrumbs. They show the right ones now. :)

New internal note field for articles and categories!

08/05/2020Kate Mueller
We've added an internal note field to articles and categories to capture internal editor notes.

Reset article ratings

08/05/2020Kate Mueller
You can now delete/reset all ratings for one article or all articles in your knowledge base.

Widget 2.0 Chrome cookie fix

08/04/2020Kate Mueller
We updated cookies to support Chrome’s new cross site cookie restrictions.

SSO/SAML IdP URL bug fix: URL trim

08/03/2020Kate Mueller
The IdP URL fields for configuring SAML/SSO now trim trailing spaces.

Category titles no longer support hard-coded HTML

08/03/2020Kate Mueller
Category titles now strip any direct HTML entered into them when you save the category, just as article titles do.

New: Create tags directly in the Tag Library

07/30/2020Kate Mueller
You can now create tags from scratch in Library > Tags instead of creating them in an article editor.

New functionality: Hide tags from readers

07/27/2020Kate Mueller
Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!

Recent revisions list changes

07/23/2020Kate Mueller
We've updated the recent revisions list to include the revision's author and the publishing status.

Security updates

07/15/2020Kate Mueller
We released some security updates.

New KB widget: Reader's Recently Viewed Articles

07/13/2020Kate Mueller
Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.

API update: POST call for tags defaults to "active" status

07/13/2020Kate Mueller
POST calls for tags now get default status=active.

Widget 2.0 + private domain bug fix

07/13/2020Kate Mueller
Widget 2.0 links now fully use private domain, rather than your KO subdomain.

URL redirect categories + articles: file picker to easily redirect to KO files

07/13/2020Kate Mueller
For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.

Bug fix for default categories with Below Subcategories article display

07/06/2020Kate Mueller
Below subcategories article display was creating article hyperlinks with an extra space at the end.