Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

Widget 2.0 Chrome cookie fix

08/04/2020Kate Mueller
We updated cookies to support Chrome’s new cross site cookie restrictions.

SSO/SAML IdP URL bug fix: URL trim

08/03/2020Kate Mueller
The IdP URL fields for configuring SAML/SSO now trim trailing spaces.

Category titles no longer support hard-coded HTML

08/03/2020Kate Mueller
Category titles now strip any direct HTML entered into them when you save the category, just as article titles do.

New: Create tags directly in the Tag Library

07/30/2020Kate Mueller
You can now create tags from scratch in Library > Tags instead of creating them in an article editor.

New functionality: Hide tags from readers

07/27/2020Kate Mueller
Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!

Recent revisions list changes

07/23/2020Kate Mueller
We've updated the recent revisions list to include the revision's author and the publishing status.

Security updates

07/15/2020Kate Mueller
We released some security updates.

New KB widget: Reader's Recently Viewed Articles

07/13/2020Kate Mueller
Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.

API update: POST call for tags defaults to "active" status

07/13/2020Kate Mueller
POST calls for tags now get default status=active.

Widget 2.0 + private domain bug fix

07/13/2020Kate Mueller
Widget 2.0 links now fully use private domain, rather than your KO subdomain.

URL redirect categories + articles: file picker to easily redirect to KO files

07/13/2020Kate Mueller
For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.

Bug fix for default categories with Below Subcategories article display

07/06/2020Kate Mueller
Below subcategories article display was creating article hyperlinks with an extra space at the end.

Bug fix for default categories with inline article display

07/06/2020Kate Mueller
For default categories with Content List subcategory display and inline article display, URL redirect articles' new tab/same tab opening behavior is now respected.

Contact Form reporting with no ticket info stored in KnowledgeOwl

07/06/2020Kate Mueller
Contact Form reporting now provides ticket date + submission info even if KO isn't storing details about the ticket submission.

Widget 2.0 contact tab reloads + category title format fix

07/06/2020Kate Mueller
The Contact tab now automatically reloads when any navigation out of the tab/widget occurs. All categories properly show their titles.

Versions Make Visible to Groups Fix

06/23/2020KnowledgeOwl Support
Make Visible to Groups wasn't showing versions consistently at all levels of the TOC.

Bug roundup: create new version, duplicate contact form submissions, deleted knowledge bases

06/16/2020Kate Mueller
Updates to the create new version dropdown, Contact Form duplicate submissions, and tightening URL security for deleted KBs.

More Let's Encrypt ssl cert tweaks

06/15/2020Kate Mueller
We now have more detailed error messaging and documentation for using Let's Encrypt SSL certs, and the cert checker also verifies CAA rules that may prevent LE from working.

Author team order consistently displayed

06/15/2020Kate Mueller
The order of Author Teams set in Your Account > Authors > Teams is now used everywhere that Author Teams are displayed.

In-app searches now support parentheses

06/15/2020Kate Mueller
All in-app search boxes now support parentheses in the search text.