08/11/2020Kate Mueller
We've fixed a bug in Modern Widget when using the openArticle function with hyperlinks with anchor text in them.
08/10/2020Kate Mueller
We've updated the app login screens and the password reset process.
08/06/2020Kate Mueller
We've added quality views and article ratings info to the Manage Article Export to CSV column options.
08/06/2020Kate Mueller
Widget 2.0 openArticle() & openCategory() sometimes displayed incorrect breadcrumbs. They show the right ones now. :)
08/05/2020Kate Mueller
We've added an internal note field to articles and categories to capture internal editor notes.
08/05/2020Kate Mueller
You can now delete/reset all ratings for one article or all articles in your knowledge base.
08/04/2020Kate Mueller
We updated cookies to support Chrome’s new cross site cookie restrictions.
08/03/2020Kate Mueller
The IdP URL fields for configuring SAML/SSO now trim trailing spaces.
08/03/2020Kate Mueller
Category titles now strip any direct HTML entered into them when you save the category, just as article titles do.
07/30/2020Kate Mueller
You can now create tags from scratch in Library > Tags instead of creating them in an article editor.
07/27/2020Kate Mueller
Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!
07/23/2020Kate Mueller
We've updated the recent revisions list to include the revision's author and the publishing status.
07/15/2020Kate Mueller
We released some security updates.
07/13/2020Kate Mueller
Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.
07/13/2020Kate Mueller
POST calls for tags now get default status=active.
07/13/2020Kate Mueller
Widget 2.0 links now fully use private domain, rather than your KO subdomain.
07/13/2020Kate Mueller
For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.
07/06/2020Kate Mueller
Below subcategories article display was creating article hyperlinks with an extra space at the end.
07/06/2020Kate Mueller
For default categories with Content List subcategory display and inline article display, URL redirect articles' new tab/same tab opening behavior is now respected.
07/06/2020Kate Mueller
Contact Form reporting now provides ticket date + submission info even if KO isn't storing details about the ticket submission.