Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

False warning on private domains needing reCAPTCHA

06/11/2020Kate Mueller
Smarter Settings > Basic warning when reCAPTCHA is required.

Search results pagination with exact match searches

06/11/2020Kate Mueller
"Exact match" searches now properly support pagination.

Modern Widget: no more duplicate suggested topic display + custom content categories

06/11/2020Kate Mueller
No more duplicates of custom content or topic display categories in the Modern Widget's recommended for you section.

Glossary page alternate titles

06/08/2020Kate Mueller
Alternate titles for glossary terms let you display a different title on the Glossary page from what is used for automatic highlighting, and supports parentheses.

Widget 2.0 now supports explicit https:// and relative // URL protocols

06/08/2020Kate Mueller
Widget 2.0 now supports explicit https:// and relative // URL protocols, in case you need to specify one or the other.

Widget 2.0 option: when only one recommended article, open widget directly to that article

06/08/2020Kate Mueller
When only one recommended article is set for a page, use this setting so that the widget opens directly to that article.

API Keys: now with purpose (and editable)

06/01/2020Kate Mueller
We've added a text field so you can track the purpose/use of your API keys, and edit existing keys' permissions.

Prepopulate Contact Form fields in the URL

05/28/2020Kate Mueller
If you insert a link to your contact form, you can use URL parameters to prepopulate the subject, details, name, and email fields of the contact form.

Your Account > Account bug fixes

05/27/2020Kate Mueller
Fixes to bugs with updating a credit card and plans not properly displaying.

Search Settings consolidation

05/20/2020Kate Mueller
We've moved all search-related settings into Settings > Search and updated the wording to be clearer.

Style Settings rollback to previous save

05/20/2020Kate Mueller
You can now rollback to the three previous saves of Settings > Style.

Widget 2.0 + Snippet merge codes in titles

05/11/2020Kate Mueller
When snippet merge codes are used in article and category titles, Widget 2.0 properly replaces the merge code with the snippet's body.

Exclude category from search

05/07/2020Kate Mueller
You can now completely exclude an entire category and all its content from search results.

Use your own SMTP provider for reader emails

05/07/2020Kate Mueller
You can now set up your reader welcome emails and reader password reset emails to be sent through an SMTP provider.

Bulk reader import bug fix + new API snippet variable

05/06/2020Kate Mueller
Two small changes for today: In the reader bulk importer , we discovered that if you had the same reader name twice, but one of the rows had trailing blank spaces, the bulk reader importer wouldn't identify them as duplicates. It would strip the t...

Kinder, easier SSL certs with Let's Encrypt integration

05/05/2020Kate Mueller
We're now integrated with Let's Encrypt to provide free, auto-renewing SSL certificates to all of our customers.

Fix for bulk publishing of versions in ready for review state

04/27/2020Kate Mueller
We just recently announced the ability to use Manage > Bulk Edit to publish versions marked "ready for review." One of our customers testing the new feature noticed some glitches with the version notes field when articles were bulk published. In s...

Updates to Knowledge Base > Manage Articles

04/21/2020Kate Mueller
These updates add new Bulk Edit options for versions and excluding articles from search and navigation, plus fix several bugs with Manage and custom author roles.

Introducing category internal titles

04/21/2020Kate Mueller
We've added internal category titles so you can set a separate internal administrative title for categories to avoid confusion.

Linked content + suggest API endpoint updates

04/17/2020Kate Mueller
We released some bug fixes for linked content that impacts the content itself as well as the suggest API endpoint. Linked content is content that is automatically synchronized within KnowledgeOwl--updating it in one place will automatically update ...