09/22/2020Kate Mueller
We've created a separate library for File Labels so that you can create, edit, delete, and merge file labels to better manage your File Library (and some new permissions to go with it).
09/08/2020Kate Mueller
We've added a floating footer to the article editor so you can always get to the Save, Preview, and Back buttons easily.
09/08/2020Kate Mueller
You can now create versions and version notes in unpublished articles; we added an "Active" callout to identify the active version in an unpublished article; and we changed some wording.
09/02/2020Kate Mueller
Reset view data for individual articles or all articles in your knowledge base.
09/02/2020Kate Mueller
Learn about the changes we've made in response to the July 2020 CJEU decision invalidating Privacy Shield as a GDPR compliance mechanism.
09/01/2020Kate Mueller
We fixed a bug with the refine by top-level/second-level category setting in search and made sure deleted authors aren't showing up in the CSV author export.
08/31/2020Kate Mueller
We've removed the "Use reader's email address as sender" option from all knowledge bases where it wasn't in use.
08/31/2020Kate Mueller
You can now set your own hyperlink title for Link to Article hyperlinks.
08/31/2020Kate Mueller
The Tag Library now displays tags alphabetically.
08/13/2020Kate Mueller
See our latest release notes and blog posts on your app dashboard whenever you log in to KnowledgeOwl!
08/12/2020Kate Mueller
You can now merge duplicate tags together.
08/11/2020Kate Mueller
We've changed "linked article" to "shared content article", as this better describes what's actually happening: the articles are sharing content.
08/11/2020Kate Mueller
You can now export a list of all your authors in CSV format.
08/11/2020Kate Mueller
When an article only has hidden tags, we've removed the empty "Tags: " field from Search Results and blog style category pages.
08/11/2020Kate Mueller
We've fixed a bug in Modern Widget when using the openArticle function with hyperlinks with anchor text in them.
08/10/2020Kate Mueller
We've updated the app login screens and the password reset process.
08/06/2020Kate Mueller
We've added quality views and article ratings info to the Manage Article Export to CSV column options.
08/06/2020Kate Mueller
Widget 2.0 openArticle() & openCategory() sometimes displayed incorrect breadcrumbs. They show the right ones now. :)
08/05/2020Kate Mueller
We've added an internal note field to articles and categories to capture internal editor notes.
08/05/2020Kate Mueller
You can now delete/reset all ratings for one article or all articles in your knowledge base.