Release notes

We've updated how the contextual help widget caches key resources to try to keep it performing well. You may see slight delays with updating some widget settings.

These fixes address bugs with the Broken Links Report, SSO attribute mappings, shared content category creation and URL redirect articles opened from the table of contents.

These fixes address bugs with private domain reCAPTCHA, inherited restrictions, default login pages, and the Zendesk import.

Our 2021 customer favorite survey feature is here: Broken Links Report! We were so excited we also created a new Tools menu. ;)

We've added a more detailed progress bar and confirmation message to the readers import process.

Widget 2.0 now has an option to avoid recommending articles which only have learned bias.

We've added webhooks for the New and Updated article callouts, letting you mimic the subscription notification behavior in your webhooks!

These fixes address bugs with glossary term imports, bold fonts (especially in PDFs), and public/private combination knowledge base no access and login pages.

After nearly three years of running all three contextual help widgets in tandem, we've decided to sunset our Modern Slideout and Legacy Widgets.

These fixes address bugs with Widget 2.0 navigation, Settings > PDF, Wistia video embeds, Manage Articles CSV Export, and private domains. Plus cat photos.

We updated our SAML signing cert from SHA1 to SHA256. For all existing SAML SSO integrations, we recommend you update to the new x509 certificate.

This fix addresses issues with the article editor not loading recent changes to Settings > Style > Custom CSS.

These fixes address bugs with Manage Articles CSV exports and shared content category children resyncing.

We've changed our default cache expiration for files stored in File Library to ensure updates to those files populate quickly.

PDFs now include clickable hyperlinks by default! (And we fixed a bug where Standard PDF cover pages weren't generating.)

These fixes address bugs with secure file library, versions, Manage articles, and the Contact Form.

These fixes address bugs with the user interface for HTML zip exports and HTML generated in the export itself.

We've added an article archive webhook and have added an automatic webhook deactivation process.

I'm so excited to announce the release of two heavily-requested features, both to do with scheduling: Scheduling article publication Scheduling article archival You'll see these options in the upper right of the Article Editor: Quick ru...

Learn how to use a third-party syntax highlighter, and get Kate's thoughts on implementing Prism in this knowledge base.