04/06/2023Kate Mueller
These fixes address bugs with tel: links in the Broken Links Report, logo images in secure file library, right-clicking links in Widget 2.0, and the Widget openArticle function.
04/03/2023Kate Mueller
We've had some questions about our recent outages. Here, we address those in a bit more detail.
03/29/2023Kate Mueller
We've added more Linus to in-app callouts and fixed bugs relating to the article editor category look-up and New Relic browser agent.
03/27/2023Kate Mueller
You can now set the default color for category icons.
03/22/2023Kate Mueller
You can now request a full purge of all your deleted files from our support team.
03/09/2023Kate Mueller
These fixes address issues with search indexing, Exports access, snippet references, reader exports, the table of contents, and more.
03/09/2023Kate Mueller
The Broken Links Report now ignores mailto: and javascript: links.
02/27/2023Kate Mueller
You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!
02/14/2023Kate Mueller
Topic display categories now have an option so you can set the first article to function as an introduction to the category, displaying its full text above the other controls, even Accordion.
02/09/2023Kate Mueller
These fixes address issues with Manage articles with Exclusive reader groups and make small edits to some in-app wording. 😉
02/07/2023Kate Mueller
We've added the Top Navigation to the Customize Text Tool so you can easily customize the Contact Us, Login/Logout links, and more!
02/06/2023Kate Mueller
These fixes address bugs with Article Favorites, File References, the article-tags template, private domain root paths, and changes to reader group order.
02/02/2023Kate Mueller
You can now set categories to display their subcategories with icon panels!
02/01/2023Kate Mueller
These fixes address bugs with homepage File References, Broken Link Checker, version notes in shared content articles, and wording consistency.
01/24/2023Kate Mueller
We added better validation and messaging to PUT and POST calls on article and category endpoints, and updated their boolean fields to use proper boolean rather than strings.
01/17/2023Kate Mueller
Our first major new feature of 2023 (and our first formalized beta feedback process): the Customize Text Tool! Customize some of the default text strings displayed in your live knowledge base.
12/29/2022Kate Mueller
These fixes address bugs with creating duplicate authors, the New Articles List, and the Support theme subcategory display.
12/28/2022Kate Mueller
File references in articles, categories, snippets, and Style > Settings will be tracked moving forward. Contact our team to run a one-time reindex to track existing references!
12/23/2022Kate Mueller
With this feature, each reader can favorite up to 10 articles by clicking a star next to the title, and you can choose where to display that list of favorites back to them.
12/06/2022Kate Mueller
These fixes address bugs with Search glossary snippets, Manage Articles, Published Articles with 0 Views Report, Version Edit in App, Contact Form email addresses, and locked reader accounts.