08/29/2022Kate Mueller
These fixes address bugs with glossary term imports, bold fonts (especially in PDFs), and public/private combination knowledge base no access and login pages.
08/29/2022Kate Mueller
After nearly three years of running all three contextual help widgets in tandem, we've decided to sunset our Modern Slideout and Legacy Widgets.
08/08/2022Kate Mueller
These fixes address bugs with Widget 2.0 navigation, Settings > PDF, Wistia video embeds, Manage Articles CSV Export, and private domains. Plus cat photos.
07/19/2022Kate Mueller
We updated our SAML signing cert from SHA1 to SHA256. For all existing SAML SSO integrations, we recommend you update to the new x509 certificate.
07/18/2022Kate Mueller
This fix addresses issues with the article editor not loading recent changes to Settings > Style > Custom CSS.
07/13/2022Kate Mueller
These fixes address bugs with Manage Articles CSV exports and shared content category children resyncing.
07/12/2022Kate Mueller
We've changed our default cache expiration for files stored in File Library to ensure updates to those files populate quickly.
07/08/2022Kate Mueller
PDFs now include clickable hyperlinks by default! (And we fixed a bug where Standard PDF cover pages weren't generating.)
07/06/2022Kate Mueller
These fixes address bugs with secure file library, versions, Manage articles, and the Contact Form.
07/05/2022Kate Mueller
These fixes address bugs with the user interface for HTML zip exports and HTML generated in the export itself.
06/29/2022Kate Mueller
We've added an article archive webhook and have added an automatic webhook deactivation process.
06/22/2022Kate Mueller
I'm so excited to announce the release of two heavily-requested features, both to do with scheduling: Scheduling article publication Scheduling article archival You'll see these options in the upper right of the Article Editor: Quick ru...
06/15/2022Kate Mueller
Learn how to use a third-party syntax highlighter, and get Kate's thoughts on implementing Prism in this knowledge base.
06/13/2022Kate Mueller
We've added support for basic authentication so you can integrate with third-party crawling/scraping tools even if your knowledge base is private.
06/13/2022Kate Mueller
We've updated widget authentication so that it will work in browsers with and without cookies enabled.
06/09/2022Kate Mueller
We recommend updating your automatic copyright year script!
06/07/2022Kate Mueller
These fixes address bugs with regenerating widget JWT and Oauth secrets, PDF tables of contents, and Style Settings color tools.
06/03/2022Kate Mueller
These fixes address bugs with enabling the reader login page, topic display category PDFs, and SSO SAML IdP certificates.
05/26/2022Kate Mueller
We've made the New/Updated callout behavior for newly published articles work better with subscriptions, and fixed bugs with Style Settings and Widget 2.0 Learned Bias.
05/26/2022Kate Mueller
We now support PDF content indexing in search for Secure File Library and fixed a bug where PDFs longer than 100 pages weren't being indexed when they should be.