Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

💃 International Dance Day Updates 💃

04/29/2021Kate Mueller
These enhancements and fixes impact shared content articles, reader approvals, revision history, widget settings, and more!

Updates to editor permissions framework

04/20/2021Kate Mueller
We've released a rewrite of the permissions framework in Article Editor, Category Editor, and the Articles interface. These changes may impact customers using custom roles + custom content categories.

National High Five Day bug fixes ✋

04/15/2021Kate Mueller
These fixes address bugs with shared content articles, reader welcome emails for approved readers, and table of contents category-hiding logic.

Widget 2.0 Contact Form: now with recaptcha!

04/08/2021Kate Mueller
We've added reCAPTCHA V3 to the Contextual Help Widget 2.0 Contact tab. It's automatically added for customers with KO subdomains; those with private domains will need to add their own reCAPTCHA key.

Nat'l No Housework Day bug fixes 🐜

04/07/2021Kate Mueller
These fixes address bugs with searching the Readers page, app login security tokens, and glossary definitions containing hyperlinks.

Nat'l Close the Gap Day (AUS) bug fixes

03/18/2021Kate Mueller
These fixes address bugs with article caching, numeric permalinks, and Modern Widget, plus streamline the interface of the bulk reader Import Options screen.

Readers page: Now with filters and other delights 🎁

03/17/2021Kate Mueller
We gave the Readers page a Manage Articles-style makeover, adding standard and custom filters, a more nuanced CSV export, and some more streamlined workflows.

National Get Over It Day Bugfixes 🐛

03/09/2021Kate Mueller
These fixes address bugs with child shared content articles in topic display categories and smooth some rough edges on the new Archived status.

Glossary page now handles numbers

03/08/2021Kate Mueller
Glossaries containing terms that begin with 0-9 now have top-of-page navigation and appear in the appropriate section.

National I Want You to be Happy Day bug fixes + feature enhancements

03/03/2021Kate Mueller
Today's release has feature enhancements to set the lang attribute for your KB + author in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.

New feature: Archived Publishing Status 📁

02/25/2021Kate Mueller
We've added an Archived publishing status to help you better classify unpublished content.

🌶 National Chili Day bug fixes 🌶

02/25/2021Kate Mueller
These fixes address bugs with New Articles caching; character encoding in contact form reporting, webhook query strings, and Account details; author team bulk deletes; and copying a KB.

New feature: Show glossary terms in search results

02/24/2021Kate Mueller
You can now opt to display matching glossary terms and their definitions in your search results!

Mars Rover landing day 🚀 bug fixes

02/18/2021Kate Mueller
These fixes address bugs with category landing pages with recovered articles, the New Articles page, shared content article messages with internal article titles, and editor callout behavior.

Author dropdown now limited to authors assigned to the KB

02/11/2021Kate Mueller
Author lists now only include authors who are currently assigned to the knowledge base.

SAML SSO authors: new welcome email

02/11/2021Kate Mueller
New authors set to author login type "SAML login via knowledge base" will now receive welcome emails with their SAML login URLs.

Set your own wrapper for Widget 2.0

02/11/2021Kate Mueller
You can now specify your own div wrapper for Widget 2.0 to open within, giving you greater control over placement and height.

Early Valentine's Day bug fixes

02/08/2021Kate Mueller
These fixes address bugs with shared content article revision history, Manage filters and Bulk Edit, content lists, the reader bulk importer, and checks for duplicate permalinks.

More detailed Hide from Navigation options!

01/29/2021Kate Mueller
We've created much more detailed options to hide categories, articles, and custom content categories from the table of contents, homepage, category landing pages, and article lists.

Chocolate Cake Day bug fixes

01/27/2021Kate Mueller
These fixes address bugs with duplicate subscription notifications, synced custom content categories with versions, and Manage Articles select all Bulk Edits.