09/01/2021Kate Mueller
These fixes address bugs with Manage articles bulk edits, the Reporting Dashboard summary and CSV downloads, and reader bulk approvals.
08/24/2021Kate Mueller
Widget 2.0 iframes get titles for accessibility, glossary alternate title becomes display title, and wording tweaks for inherited reader groups and reader groups in the editor.
08/23/2021Kate Mueller
These fixes address bugs with file uploads in the legacy editor, article search in Manage Articles, and glossary term on-hover display. We also updated shared content category editing permissions.
08/12/2021Kate Mueller
We've added options to approve and deny pending requests and grant/remove access to knowledge bases and reader groups in bulk.
08/12/2021Kate Mueller
These fixes address bugs with toggling category types, category landing pages, several CSV exports, and add an Author ID column to the Authors CSV export.
08/05/2021Kate Mueller
We've renamed Article Widgets to Article Lists, added a configurable limit for the Recent Articles List, and added last activity, last login, and create dates to the reader profile page.
08/05/2021Kate Mueller
We've added visual feedback on edited permalink validity and a new feature that automatically detects edits to permalinks and prompts you to save the old permalink as an old link redirect.
08/04/2021Kate Mueller
These fixes address bugs with glossary alternate titles, the custom content category editor toggle, and blog style categories in Widget 2.0.
08/03/2021Kate Mueller
SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)
07/29/2021Kate Mueller
When you delete an individual article, you'll now be prompted to redirect that URL to an existing article. Automated old links set-up!
07/29/2021Kate Mueller
Contextual Help Widget 2.0 now respects Contact Form multi email options and label (and we fixed a bug with the contact form subject line typeahead search, too!)
07/29/2021Kate Mueller
Learn about the new article thumbnail and banner fields and how to add them to your knowledge base layout. (Also learn about hidden category icons.)
07/28/2021Kate Mueller
These fixes address bugs with copying a knowledge base, article blurb settings changes, article blurb performance, and author team restrictions.
07/27/2021Kate Mueller
The Searches with no Results report will now track if the searcher is a member of any reader groups or if they have refined their search to specific categories only.
07/20/2021Kate Mueller
You can now restore deleted files from the File Library.
07/20/2021Kate Mueller
In the editor, the tags and search phrases fields now have a copy icon, and you can paste comma-separated lists of each into the field and they will properly parse/create the correct tags/phrases.
07/20/2021Kate Mueller
These fixes address bugs with article view tracking and reporting in the widgets, Manage articles, the Readers page, and glossary terms in search results in Widget 2.0.
07/19/2021Kate Mueller
You can now set the New, Popular, Updated, and Related Articles lists to display anywhere from 1-10 articles, instead of all always being set to 5!
07/09/2021Kate Mueller
These fixes address bugs with shared content articles and Link to article, topic display categories, and copied knowledge bases.
07/08/2021Kate Mueller
These fixes address bugs with Link to Article on Deleted/Archived articles, Widget 2.0 contact form, Contact Form Reporting pagination, and custom font URL sanitation.