Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

🟠 Orange Shirt Day bug fixes

09/30/2021Kate Mueller
These fixes address bugs with Readers CSV exports, Manage Articles search, and PDF indexing for search.

Glossary feature enhancements

09/21/2021Kate Mueller
We've added a setting so that searching "glossary" helps direct readers to your glossary page, and added in-line edit and delete options when you're editing the glossary directly.

Int'l Day of Peace ☮ bug fixes

09/21/2021Kate Mueller
These fixes address bugs with the Popular Articles report, article banners/thumbnails, Widget 2.0, Contact Form, Article Editor, session timeouts, and shared content categories.

Int'l Sudoku Day 🔢 bug fixes + Related Articles update

09/09/2021Kate Mueller
This enhancement adds drag and drop reordering for Related Articles.Fixes address bugs with shared content articles, the Popular Articles report, Manage filters, and comment notification emails.

Updates to background jobs

09/07/2021Kate Mueller
We've made changes to the infrastructure that powers our background jobs, such as bulk edits, subscription notification emails, comment digest emails, article views tracking, and more.

National No Rhyme Nor Reason Day bug fixes

09/01/2021Kate Mueller
These fixes address bugs with Manage articles bulk edits, the Reporting Dashboard summary and CSV downloads, and reader bulk approvals.

Widget iframe titles and a couple wording updates

08/24/2021Kate Mueller
Widget 2.0 iframes get titles for accessibility, glossary alternate title becomes display title, and wording tweaks for inherited reader groups and reader groups in the editor.

Nat'l Sponge 🧽 Cake 🍰 Day bug fixes

08/23/2021Kate Mueller
These fixes address bugs with file uploads in the legacy editor, article search in Manage Articles, and glossary term on-hover display. We also updated shared content category editing permissions.

New bulk reader edit, approve, & deny options

08/12/2021Kate Mueller
We've added options to approve and deny pending requests and grant/remove access to knowledge bases and reader groups in bulk.

Int'l Youth Day 🧒 bug fixes

08/12/2021Kate Mueller
These fixes address bugs with toggling category types, category landing pages, several CSV exports, and add an Author ID column to the Authors CSV export.

Nat'l Oyster Day updates 🦪 for Article Lists and Reader Details

08/05/2021Kate Mueller
We've renamed Article Widgets to Article Lists, added a configurable limit for the Recent Articles List, and added last activity, last login, and create dates to the reader profile page.

New permalink editing functionality

08/05/2021Kate Mueller
We've added visual feedback on edited permalink validity and a new feature that automatically detects edits to permalinks and prompts you to save the old permalink as an old link redirect.

Nat'l Chocolate Chip Cookie Day bug fixes 🍪

08/04/2021Kate Mueller
These fixes address bugs with glossary alternate titles, the custom content category editor toggle, and blog style categories in Widget 2.0.

New Settings > SSO, now with Custom SAML mapping rules!

08/03/2021Kate Mueller
SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)

New article delete workflow: redirect the deleted article to existing content

07/29/2021Kate Mueller
When you delete an individual article, you'll now be prompted to redirect that URL to an existing article. Automated old links set-up!

Multiple email addresses supported in Widget 2.0 Contact Form

07/29/2021Kate Mueller
Contextual Help Widget 2.0 now respects Contact Form multi email options and label (and we fixed a bug with the contact form subject line typeahead search, too!)

Article banners and thumbnails oh my!

07/29/2021Kate Mueller
Learn about the new article thumbnail and banner fields and how to add them to your knowledge base layout. (Also learn about hidden category icons.)

Buffalo Soldiers Day Bug Fixes

07/28/2021Kate Mueller
These fixes address bugs with copying a knowledge base, article blurb settings changes, article blurb performance, and author team restrictions.

Feature Update: Searches with no Results Report adds reader groups and refined categories

07/27/2021Kate Mueller
The Searches with no Results report will now track if the searcher is a member of any reader groups or if they have refined their search to specific categories only.

New feature: Restore deleted files in File Library 📁

07/20/2021Kate Mueller
You can now restore deleted files from the File Library.