Knowledge Capture

This section includes evolving Q&A articles captured from real questions.

Which plan includes a feature?

10/24/2026Marybeth Alexander
Not sure which plan includes a feature in KnowledgeOwl? Learn how to check your plan level, compare tiers, and confirm whether you're on a Legacy plan.

Can multiple remote authentications be configured for a single knowledge base?

10/21/2026Marybeth Alexander
Let readers choose where to sign in. Learn how to set up an interstitial login page for multiple remote authentications or login methods in one knowledge base.

How are article URLs generated, and how do I rename one?

11/04/2026
KnowledgeOwl creates an article's URL (permalink) from its title when you create it. Learn the rules it follows and how to rename a URL without breaking old links.

How can I filter articles by multiple tags in the API?

11/03/2026
Learn how to filter articles by multiple tags in the KnowledgeOwl API using tag IDs, $and, and $in.

How can I format all of my tables the same way with CSS?

11/02/2026
Give every table in your knowledge base the same header, borders, fonts, and colors with Custom CSS, even tables pasted from Word or Excel.

How can I connect Microsoft Copilot to my knowledge base?

11/02/2026Marybeth Alexander
Index your knowledge base in Microsoft 365 Copilot, even a private one. Learn how to use a basic auth reader with Copilot's Enterprise Websites connector.

Why aren't some readers' visits showing up in Owl Analytics?

10/28/2026
Readers' visits can go missing from Owl Analytics when a browser extension blocks tracking. Learn how to find the extension and turn it off.