03/25/2026Marybeth Alexander
Learn how to import PDFs into your knowledge base using links, embeds, or redirects. Save time by sharing existing PDFs without converting to HTML.
03/19/2026Chad Timblin
Environment / Context
Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button completes successfully, but test emails fail with the error: "Email sending failed: Authentication successful."
Resolu...
03/19/2026Chad Timblin
Environment / Context
Applies to any KnowledgeOwl account using SMTP with OAuth2 (Microsoft/Azure). The Authorize button returns an immediate error rather than completing the authorization flow.
Resolution
The Azure app registration sec...
03/18/2026Marybeth Alexander
Set up SAML SSO authentication for your KnowledgeOwl authors. Learn how to enable login requirements, configure settings, and verify author access step-by-step.