Search results...

Learn how your knowledge base search index is created and maintained.

Learn how to set, update, and remove a published date on an article (and why you might want to!).

date created (though date modified and date published will) To copy your knowledge base: Select the owl

How to view the report To open the Locations report: Go to  Reporting > Owl Analytics .

Dig into the full KnowledgeOwl feature set.

Get notifications in Slack channels when events occur in your knowledge base.

For example: Linus Owl . … Sample Author: Linus Owl . Category : The article's current immediate parent category's title. … Sample Internal Notes: This article uses its own custom styles to reproduce our default alert styles.

Keyword search uses four types of algorithms to calculate search relevance scoring: exact match, mostly match, somewhat match, and maybe match. Learn more about them and other relevance factors.

Ever wanted to understand how the various pieces of search work together to return results? This section's for you.

Docs in progress We don't yet have documentation on our new email notifications feature, but they're coming soon!

Learn more about KnowledgeOwl's content-related features.

Learn how keyword search "stems" words in your knowledge base.

Learn the basics of how search works in KnowledgeOwl, including which fields are indexed for keyword, semantic, and typeahead search.