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Use our Notifications feature to send Slack messages to channels or DMs when events occur in your knowledge base
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Update a file Linus is a busy little owl, and he updates a lot of screenshots and articles.
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Last Updated: 10/09/2025 in Features
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Integrate KnowledgeOwl with Zapier Zapier is an online automation tool that allows you to connect apps you use every day to automate tasks. By using Zapier with KnowledgeOwl, you can integrate with hundreds of apps in minutes, even apps that are no...
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Learn what breadcrumbs are and how to enable and disable them in your knowledge base.
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Last Updated: 12/09/2025 in Features
Now available!
You may have noticed the chatbot in the lower right corner of this knowledge base.
This chatbot is now available by default on new accounts and by request for existing accounts. We're continuing to refine the featu...
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If you're unsure what to update, and one of our support owls will happily help you!
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can Update wording in the Contact Form and/or Customize Contact Form Link to make it even more your own
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Learn how to customize the colors in your knowledge base.
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Codes you can probably ignore In working with our own reports, we have found most pages with these status
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Follow these instructions to change the overall style of your category icon panels.
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date created (though date modified and date published will) To copy your knowledge base: Select the owl
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How to view the report To open the Locations report: Go to Reporting > Owl Analytics .
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Use this HTML to restore individual knowledge base layout templates.
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Learn how to format your glossary terms and definitions.
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Edit the Recommended Article Weights in Reporting > Widget to change the order of articles displayed in the contextual help widget's Recommended tab.
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Use the methods here to open the widget to a specific tab.
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Last Updated: 02/04/2025 in Look and feel
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Learn how to add Fancybox to your knowledge base to add click to zoom/enlarge image functionality to your articles.
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Last Updated: 12/22/2025 in Reporting and analytics