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KnowledgeOwl has a robust set of in-house analytics and reporting tools in Owl Analytics , but you're … Plausible FullStory Mixpanel Hotjar If you'd prefer to stick with a third-party tool, first turn off Owl
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Last Updated: 09/25/2026 in Look and feel
currently viewing with a different background color: Sample table of contents; reader is viewing the Barn owl … article Make your table of contents your own in three ways: Add or remove links or search bar : Use
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Hover over either name below to view the definition: KnowledgeOwl has two mascot owls: Linus and Athena … appear in a pop-up when readers hover over that term, for example, we've set up both of our mascot owls
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this (sample values are in italics ): Sample article title Version Number 1.01 Version Author Linus Owl … Version Deactivation Date 10/10/2023 3:04pm EDT Author Deactivating Linus Owl Sample article body You … Creation Date 10/05/2023 12:32pm EDT Version Activation Date 10/08/2023 1:01pm EDT Author Activating Barn Owl
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Owl Pacino: Content owner for the Defense department; owns and manages content in the "Home defense", … Beyonce Owls: Content owner for the Music department; owns and manages content for the "Songs" category … designated editors for each line of business: Owlbert Einstein: Content owner for the Science department; owns
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Last Updated: 09/26/2025 in Account and billing Trial FAQs
or yearly subscriptions Multiyear discounts available, but you'll need to talk to one of our billing owls … Our support owls should be able to get things moved around so that your subscribed account has what it
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How to view the log To open the Segmented visits log: Go to Reporting > Owl Analytics . … Segmented visits log is only available if you don't Turn off visits log & visitor profiles in KB settings > Owl
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Owl Intelligence : Use Owl Intelligence to bring the power of AI into KnowledgeOwl . … Here are some quick highlights of what each top navigation option contains, from left to right: Linus owl … This option will capture the URL of the page you're on and a few browser details to help our support owls
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AI features overview KnowledgeOwl’s AI features include: Owl Intelligence : Use Owl Intelligence to generate … Refer to Owl Intelligence for more information. … Control Owl Intelligence settings at both the account and author level.
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Refer to Generate article meta description with Owl Intelligence for more information. … Use Owl Analytics Entry pages report to identify pages that draw people into your knowledge base. … Refer to Generate article meta description with Owl Intelligence for more information: Be sure to Save
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Last Updated: 10/24/2026 in Features AI chatbot
, it says it can't answer the question (instead of trying to pull the answer out of thin air or its own
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Last Updated: 09/26/2025 in Account and billing Trial FAQs
Select the owl in the upper left to head back to your dashboard. … The fastest and easiest way is to select the owl in the upper left navigation, then select + New Knowledge
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Every single view Owl Analytics can track is tracked in this number, including repeat views in the same
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Whether you don't like using AI or you're out of Owl Intelligence credits, you can also always manually
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Last Updated: 04/17/2025 in Account and billing Trial FAQs
If you'd like to test either feature during your trial, to have one of our support owls get you set up
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Extra AI credits work the same across Owl Intelligence and the AI chatbot. … The information here applies to you if you're a KnowledgeOwl customer using Owl Intelligence or the AI
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Last Updated: 04/23/2026 in Search
phrase=owl&s=rel&js_check=1 https://support.knowledgeowl.com/help/search? … phrase=%22it%27s+owl+good%22&s=rel&js_check=1 N/A. Tag searches always search the exact tag name.
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Our billing owls will walk you through what that process looks like, what you'll be charged, and when
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How to view the profile To open a visitor profile: Go to Reporting > Owl Analytics . … you don't Turn off visits log & visitor profiles or Turn off visitor profiles in KB settings > Owl … If Reader tracking is turned on in KB settings > Owl Analytics , the reader's email address displays
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Last Updated: 02/25/2026 in Write your docs Import content
One of our success or support owls will reach out to you after we've received your request to get more … This helps our team identify the tool that's being used, which is useful for our own research to help